# Download Folder as ZIP with Special characters (Umlaut)
**URL:** https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166
**Category:** Pydio 8
**Tags:** zip, compression
**Created:** [November 23, 2017, 12:50pm UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166 "2017-11-23T12:50:16Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@claysta](https://forum.pydio.com/u/claysta)
#### Post date: [November 23, 2017, 12:50pm UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/1 "2017-11-23T12:50:16Z")
Hi,
we’re experiencing issues when downloading a folder as a zip. Any files and folders with special characters such as “Umlauts” etc (äöüß) do not appear correctly.
Examples:
ä -\> ├ñ
ü -\> ├╝
ß -\> ├ƒ
Currently installed version 8.0.1. Similar to this thread here [https://pydio.com/forum/f/topic/zip-and-special-characters-in-directories/#post-127074](https://pydio.com/forum/f/topic/zip-and-special-characters-in-directories/#post-127074)
Any idea how to fix this?
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### Author:  [@charles](https://forum.pydio.com/u/charles)
#### Post date: [November 28, 2017, 11:56am UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/2 "2017-11-28T11:56:43Z")
Hi, did you try to change the charset in the configuration ? Look for Zip Encoding in the application main options
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### Author:  [@claysta](https://forum.pydio.com/u/claysta)
#### Post date: [November 28, 2017, 8:59pm UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/3 "2017-11-28T20:59:48Z")
@charles, thanks for your reply. I’ve set it to “UTF-8” - no improvement. Do you have any other suggestions?
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### Author:  [@charles](https://forum.pydio.com/u/charles)
#### Post date: [November 29, 2017, 10:58am UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/4 "2017-11-29T10:58:44Z")
can you try ISO-8859-1 instead?
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### Author:  [@claysta](https://forum.pydio.com/u/claysta)
#### Post date: [November 30, 2017, 11:50am UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/5 "2017-11-30T11:50:21Z")
@charles, thanks for the suggestion. It’s a bit better now as in … Umlauts are being translated to single characters, but they’re still wrong:
ä -\> õ
ü -\> ³
ß -\> ▀
Any other suggestion for the correct encoding parameter?
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### Author:  [@charles](https://forum.pydio.com/u/charles)
#### Post date: [November 30, 2017, 11:56am UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/6 "2017-11-30T11:56:47Z")
can you try CP1250 or CP437 ?
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### Author:  [@claysta](https://forum.pydio.com/u/claysta)
#### Post date: [November 30, 2017, 3:15pm UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/7 "2017-11-30T15:15:46Z")
@charles, you’re a genius - CP437 works! Thanks for your help!
So what’s the explanation for this behaviour?
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### Author:  [@charles](https://forum.pydio.com/u/charles)
#### Post date: [December 1, 2017, 8:48am UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/8 "2017-12-01T08:48:55Z")
the explanation is google : [https://marcosc.com/2008/12/zip-files-and-encoding-i-hate-you/](https://marcosc.com/2008/12/zip-files-and-encoding-i-hate-you/) 🙂
-c
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### Author:  [@charles](https://forum.pydio.com/u/charles)
#### Post date: [December 2, 2017, 5:55pm UTC](https://forum.pydio.com/t/download-folder-as-zip-with-special-characters-umlaut/166/9 "2017-12-02T17:55:02Z")