# CollaboraOnline return 502 bad gateway

**URL:** <https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601>\
**Category:** Pydio Cells\
**Tags:** api\
**Created:** [November 19, 2020, 12:00pm UTC](https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601 "2020-11-19T12:00:13Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![murlocdiplomato](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/murlocdiplomato/32/1251_2.png) [@murlocdiplomato](https://forum.pydio.com/u/murlocdiplomato)\
**Post date:** [November 19, 2020, 12:00pm UTC](https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601/1 "2020-11-19T12:00:14Z")

</div>

I have enable the api Collabora online and setup as localhost in port 9980 but when i open a odt file it return 502 error. I try to run with docker (docker run -t -d -p 9980:9980 -e “extra\_params=-o:ssl.enable=false” collabora/code) or to change port with 9981 but nothing. Someone can help me?  
Srry for bad englihs

---

<div class="post-metadata">

**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\
**Post date:** [November 19, 2020, 4:31pm UTC](https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601/2 "2020-11-19T16:31:01Z")

</div>

Hello @murlocdiplomato,

Could you tell me if you have enabled the plugin and also what parameters are you using.  
(to enable and see the parameters of the plugin you must browse to **Available Plugins \>\> search Collabora** )

as seen on the following screenshot.

 ![Screenshot 2020-11-19 at 17.27.34](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/d/d9c7adb517e423392264df5ecd3f6a027a560874.jpeg)

Also, could you take a look at our documentation and add an additional parameter to the docker run command.

see [https://pydio.com/en/docs/cells/v2/collabora-online](https://pydio.com/en/docs/cells/v2/collabora-online) for more details.

---

<div class="post-metadata">

**Author:** ![murlocdiplomato](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/murlocdiplomato/32/1251_2.png) [@murlocdiplomato](https://forum.pydio.com/u/murlocdiplomato)\
**Post date:** [November 30, 2020, 12:14am UTC](https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601/3 "2020-11-30T00:14:03Z")

</div>

Hi, the plugin (collabora) is enable and the setting are:  
Libre Office SSL: TRUE as default, 127.0.0.1 for host, and 9980 for port but when i open a .odt file (created directly from pydio cloud) i get error 502 Bad Gateway

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/2X/6/61f19fa52ec15fd4250db51aea351adba0e831fd.png) [@system](https://forum.pydio.com/u/system)\
**Post date:** [January 4, 2021, 12:14am UTC](https://forum.pydio.com/t/collaboraonline-return-502-bad-gateway/3601/4 "2021-01-04T00:14:04Z")

</div>

This topic was automatically closed 35 days after the last reply. New replies are no longer allowed.