# Can't delete files from WebFTP? **URL:** \ **Category:** Pydio 8\ **Created:** [July 7, 2018, 5:26pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303 "2018-07-07T17:26:44Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [July 7, 2018, 5:26pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/1 "2018-07-07T17:26:44Z")
Hello 🙂 Workspace FTP =\> OK FTP AUTH =\> OK My FTP user can connect and see files and folder. but i can’t delete or move files (i can create). If i use filezilla with the same user, i can delete the files… Any idea ? log: [https://pastebin.com/adSbJW8b](https://pastebin.com/adSbJW8b) Thank you ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [July 9, 2018, 7:26am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/2 "2018-07-09T07:26:08Z")
Hi, and this user has the rights ? i mean in the pydio interface, i will reproduce and see what happens on my side and will keep you updated. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [July 19, 2018, 10:28am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/3 "2018-07-19T10:28:50Z")
yes like I said, when I use FileZilla with the same user, i can delete files, but not from WebFTP. Any feedback ? I still have the issue ☚ ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [July 27, 2018, 1:53pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/4 "2018-07-27T13:53:21Z")
Hi, any suggestions ? ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [August 6, 2018, 12:38pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/5 "2018-08-06T12:38:52Z")
No more idea ? I can’t figure out, why i have this issue… ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 29, 2018, 12:12pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/6 "2018-10-29T12:12:29Z")
I still encounter same issue ☚ ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 30, 2018, 7:34pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/7 "2018-10-30T19:34:08Z")
For deletion of files/folder: I create a file from pydio in a FTP directory (i’m login with my FTP user “qwrty”), I look permission on my server, it was the same, belong to “qwrty”. When i tried to delete from Pydio, i can’t: ![](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/75b45421eb2e23b012e8470f476d741f0bfedb6e.png) When I tried to delete from another FTP client (like filezilla) I can. ---
**Author:** ![zayn](https://avatars.discourse-cdn.com/v4/letter/z/a87d85/32.png) [@zayn](https://forum.pydio.com/u/zayn)\ **Post date:** [November 5, 2018, 10:05am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/8 "2018-11-05T10:05:13Z")
Hi, could you take a look at your other post. ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [May 21, 2019, 11:45am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/9 "2019-05-21T11:45:26Z")
Any news about this issue ? I tried to mount an ssh over ftp repo, but I can’t mount it for some reasons (I have ssh2) So I have to stay with ftp repo. Everything still working fine with FTP, exept for deletion… How can I see which error is behind this error message provide by Pydio ? Thank you ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [May 23, 2019, 6:36am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/10 "2019-05-23T06:36:23Z")
If it can provide more help: ![](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/f4075d80e1324d0bb11242e966d75442046883cc.jpeg) ---
**Author:** ![c12simple](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/c12simple/32/90_2.png) [@c12simple](https://forum.pydio.com/u/c12simple)\ **Post date:** [May 27, 2019, 7:39am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/11 "2019-05-27T07:39:04Z")
Hi, In configuration of FTP workspace, what is value of “fix permission”? If it’s default, please try to use “Copy user permission to all” ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [July 26, 2019, 1:00pm UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/12 "2019-07-26T13:00:36Z")
It’s already set on “copy user perms to all” ---
**Author:** ![qwrty](https://avatars.discourse-cdn.com/v4/letter/q/f1d935/32.png) [@qwrty](https://forum.pydio.com/u/qwrty)\ **Post date:** [October 1, 2019, 7:23am UTC](https://forum.pydio.com/t/cant-delete-files-from-webftp/1303/13 "2019-10-01T07:23:07Z")
Anyone else got an idea ?