# Admin user banned \[solved/worked around\] **URL:** \ **Category:** Pydio Cells\ **Created:** [December 22, 2018, 8:57am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972 "2018-12-22T08:57:47Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![rossbeazley](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/rossbeazley/32/635_2.png) [@rossbeazley](https://forum.pydio.com/u/rossbeazley)\ **Post date:** [December 22, 2018, 8:57am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/1 "2018-12-22T08:57:47Z")
Hi, My admin user has been banned from login. I think im running cells version 1.2.3, at least thats what cells-ctl says. I dont appear to have an ip-ban plugin available and im running from the docker image. Can anyone advise what I should do about this? ---
**Author:** ![rossbeazley](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/rossbeazley/32/635_2.png) [@rossbeazley](https://forum.pydio.com/u/rossbeazley)\ **Post date:** [December 24, 2018, 8:06am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/2 "2018-12-24T08:06:49Z")
I ended up removing the lock row from the database. ---
**Author:** ![charles](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/charles/32/3_2.png) [@charles](https://forum.pydio.com/u/charles)\ **Post date:** [December 27, 2018, 6:13pm UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/3 "2018-12-27T18:13:53Z")
FYI next time you can do `/cells admin user-unlock -u "LOGIN"` ---
**Author:** ![rossbeazley](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/rossbeazley/32/635_2.png) [@rossbeazley](https://forum.pydio.com/u/rossbeazley)\ **Post date:** [December 29, 2018, 9:20am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/4 "2018-12-29T09:20:44Z")
Ah cool, thanks for the info! ---
**Author:** ![rodgeralley86](https://avatars.discourse-cdn.com/v4/letter/r/5daacb/32.png) [@rodgeralley86](https://forum.pydio.com/u/rodgeralley86)\ **Post date:** [June 4, 2019, 8:32pm UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/5 "2019-06-04T20:32:15Z")
Where do you run this command from? My admin account is locked out and I can’t figure out how to unlock it. ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [June 5, 2019, 6:20am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/6 "2019-06-05T06:20:49Z")
The first argument of the command is the cells binary itself. So if you want to use `./cells admin user-unlock -u "LOGIN"` you have to be in the same folder where the binary is. ---
**Author:** ![rodgeralley86](https://avatars.discourse-cdn.com/v4/letter/r/5daacb/32.png) [@rodgeralley86](https://forum.pydio.com/u/rodgeralley86)\ **Post date:** [June 5, 2019, 7:14pm UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/7 "2019-06-05T19:14:14Z")
This is what I get…might I mention that I’m not very familiar with Go and might be doing this completely wrong. ![image](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/8b165654c82b8bf5de4e8dc888bb488796173b42.png) ---
**Author:** ![bsinou](https://yyz2.discourse-cdn.com/flex032/user_avatar/forum.pydio.com/bsinou/32/476_2.png) [@bsinou](https://forum.pydio.com/u/bsinou)\ **Post date:** [June 6, 2019, 6:52am UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/8 "2019-06-06T06:52:24Z")
> and might be doing this completely wrong. 🙂 You were nearly there: you just have to replace “LOGIN” by the real _login_ of the user you want to reset, for instance, if you log with a user _admin_ in your adminstrator account, you should use: `./cells admin user-unlock -u "admin"` Let us know if it helps. ---
**Author:** ![rodgeralley86](https://avatars.discourse-cdn.com/v4/letter/r/5daacb/32.png) [@rodgeralley86](https://forum.pydio.com/u/rodgeralley86)\ **Post date:** [June 6, 2019, 1:24pm UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/9 "2019-06-06T13:24:12Z")
Lmao, crap. I had done it both ways with the same error. I guess I just didn’t screenshot it that way. I feel like an idiot for sending that lol. Either way, same issue. Know what it could be? ![image](https://canada1.discourse-cdn.com/flex032/uploads/pydio/original/1X/695ec6380fb76d6035d045f5fba1ffa48966692b.png) ---
**Author:** ![falk.john](https://avatars.discourse-cdn.com/v4/letter/f/45deac/32.png) [@falk.john](https://forum.pydio.com/u/falk.john)\ **Post date:** [June 6, 2019, 5:46pm UTC](https://forum.pydio.com/t/admin-user-banned-solved-worked-around/1972/10 "2019-06-06T17:46:44Z")
Are you sure cells is running ? In one of your posts cells appears to have just been stopped.