# Pydio Cells

**URL:** https://forum.pydio.com/c/cells/16.md?page=1

[Latest](https://forum.pydio.com/latest.md) · [Categories](https://forum.pydio.com/categories.md) · [Tags](https://forum.pydio.com/tags.md)

**Page:** 2

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## [Couldn't move or delete files, none scheduler is running](https://forum.pydio.com/t/couldnt-move-or-delete-files-none-scheduler-is-running/7764)

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**Author:** [@Amanuel\_Elhanan](https://forum.pydio.com/u/Amanuel_Elhanan)\
**Replies:** 5\
**Last updated:** [August 22, 2025, 12:55pm UTC](https://forum.pydio.com/t/couldnt-move-or-delete-files-none-scheduler-is-running/7764 "2025-08-22T12:55:13Z")

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For first post, please answer the questions below! Describe your issue in detail Hello there, I am having an issue with deleting or moving files. I don’t see an error in the cells.service, but the browser shows an error…

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## [Shared links customization](https://forum.pydio.com/t/shared-links-customization/7727)

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**Author:** [@rpalladino](https://forum.pydio.com/u/rpalladino)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 7:20am UTC](https://forum.pydio.com/t/shared-links-customization/7727 "2025-07-31T07:20:21Z")

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Customizing a public shared link doesn’t allow uppercase letters. Is there a config setting somewhere that can be changed for this? I know there is a section in the sharing feature plugin where we can change the minimum …

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## [Cant see files after login in pydio cells](https://forum.pydio.com/t/cant-see-files-after-login-in-pydio-cells/7719)

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**Author:** [@VinayRagbotra](https://forum.pydio.com/u/VinayRagbotra)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 8:55am UTC](https://forum.pydio.com/t/cant-see-files-after-login-in-pydio-cells/7719 "2025-07-25T08:55:21Z")

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For first post, please answer the questions below! I installed pydio in windows server 2022, it worked for few days, and when i login in web interface, lafter login i dont see any data, folder, files, only WEBUI is visi…

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## [Email notifications require a cell service restart](https://forum.pydio.com/t/email-notifications-require-a-cell-service-restart/7708)

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**Author:** [@Amanuel\_Elhanan](https://forum.pydio.com/u/Amanuel_Elhanan)\
**Replies:** 2\
**Last updated:** [July 18, 2025, 6:02am UTC](https://forum.pydio.com/t/email-notifications-require-a-cell-service-restart/7708 "2025-07-18T06:02:35Z")

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For first post, please answer the questions below! Describe your issue in detail I had an issue with pydio cells sending an email notification previously and fixed it following the instructions given to me, but the solu…

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## [Persistent "secrets.system.0 length must be \>= 16, but got 0" Error in Pydio Cells](https://forum.pydio.com/t/persistent-secrets-system-0-length-must-be-16-but-got-0-error-in-pydio-cells/7704)

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**Author:** [@Facundo\_Alvarez](https://forum.pydio.com/u/Facundo_Alvarez)\
**Replies:** 1\
**Last updated:** [July 17, 2025, 7:21am UTC](https://forum.pydio.com/t/persistent-secrets-system-0-length-must-be-16-but-got-0-error-in-pydio-cells/7704 "2025-07-17T07:21:16Z")

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Hello everyone, I’m currently experiencing an issue with my Pydio Cells installation on Unraid. My system was working fine until I attempted to modify the token lifespan settings (i wanted longer no activity logouts) in…

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## [I CAN'T OPEN .doc or .ppt or .excel](https://forum.pydio.com/t/i-cant-open-doc-or-ppt-or-excel/7607)

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**Author:** [@jiongyao\_liang](https://forum.pydio.com/u/jiongyao_liang)\
**Replies:** 6\
**Last updated:** [June 26, 2025, 8:45pm UTC](https://forum.pydio.com/t/i-cant-open-doc-or-ppt-or-excel/7607 "2025-06-26T20:45:32Z")

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For first post, please answer the questions below! Describe your issue in detail I deployed Pydio Cells using the official Pydio Docker Compose. Subsequently, I deployed Collabora using docker run -t -d -p 9980:9980 -e …

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## [LDAP auth with Home version](https://forum.pydio.com/t/ldap-auth-with-home-version/7669)

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**Author:** [@pharnos](https://forum.pydio.com/u/pharnos)\
**Replies:** 1\
**Last updated:** [June 26, 2025, 7:06am UTC](https://forum.pydio.com/t/ldap-auth-with-home-version/7669 "2025-06-26T07:06:20Z")

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Describe your issue in detail Is there a way to setup LDAP auth / single sign-on with the Home version of Pydio Cells? Maybe from a command-line tool? CEC.exe? CELLS.exe? What version of Cells are you using? 4.4.15 Wha…

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## [Adding storage with CELLS\_DEFAULT\_DS\_STRUCT: true](https://forum.pydio.com/t/adding-storage-with-cells-default-ds-struct-true/7668)

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**Author:** [@pharnos](https://forum.pydio.com/u/pharnos)\
**Replies:** 2\
**Last updated:** [June 26, 2025, 6:59am UTC](https://forum.pydio.com/t/adding-storage-with-cells-default-ds-struct-true/7668 "2025-06-26T06:59:08Z")

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Describe your issue in detail Multipart uploads failing, but only for additionally added storage. Default folder setup as structured datasources. Using Portainer stack to setup docker install, with the environment varia…

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## [Generate thumbnails for Video files](https://forum.pydio.com/t/generate-thumbnails-for-video-files/7671)

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**Author:** [@pharnos](https://forum.pydio.com/u/pharnos)\
**Replies:** 0\
**Last updated:** [June 25, 2025, 1:19am UTC](https://forum.pydio.com/t/generate-thumbnails-for-video-files/7671 "2025-06-25T01:19:13Z")

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Describe your issue in detail Is it possible to manually insert thumbnail row data to the data\_index\_thumbnails\_idx\_tree d/b table to associate with an already uploaded video file? We could maybe use ffmpeg outside of t…

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## [How to set/update metadata / namespace data?](https://forum.pydio.com/t/how-to-set-update-metadata-namespace-data/7647)

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**Author:** [@pharnos](https://forum.pydio.com/u/pharnos)\
**Replies:** 3\
**Last updated:** [June 23, 2025, 7:58am UTC](https://forum.pydio.com/t/how-to-set-update-metadata-namespace-data/7647 "2025-06-23T07:58:41Z")

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Describe your issue in detail Hi all! POST /a/meta/get/{NodePath} works ok to get metadata info for a file… I can get metadata info for a file using https://localhost:8123/a/meta/get/common-files/Filename.mp4 { “Uuid…

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## [Appearance / Theme in Home version](https://forum.pydio.com/t/appearance-theme-in-home-version/7612)

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**Author:** [@pharnos](https://forum.pydio.com/u/pharnos)\
**Replies:** 2\
**Last updated:** [June 18, 2025, 4:36am UTC](https://forum.pydio.com/t/appearance-theme-in-home-version/7612 "2025-06-18T04:36:00Z")

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Describe your issue in detail Hi there, I’m wondering if it’s possible to set the Appearance / Theme to “Material 1 (Legacy)” in the Home version of pydio cells? The demo (Enterprise) allows you to switch between Materi…

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## [Webdav file upload fail with 'raidrive'](https://forum.pydio.com/t/webdav-file-upload-fail-with-raidrive/7546)

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**Author:** [@emote2614](https://forum.pydio.com/u/emote2614)\
**Replies:** 1\
**Last updated:** [June 10, 2025, 6:15am UTC](https://forum.pydio.com/t/webdav-file-upload-fail-with-raidrive/7546 "2025-06-10T06:15:41Z")

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Hello, First, to make the configuration easy to understand, I will explain it as follows: \<File Sharing and Synchronization Solution (Pydio) → S3\> RaiDrive is using Pydio’s WebDAV service, and file storage is configur…

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## [Docker, local installation, fresh install... nothing works, Pydio freeze on loading](https://forum.pydio.com/t/docker-local-installation-fresh-install-nothing-works-pydio-freeze-on-loading/3308)

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**Author:** [@Nepmia](https://forum.pydio.com/u/Nepmia)\
**Replies:** 2\
**Last updated:** [June 4, 2020, 12:42pm UTC](https://forum.pydio.com/t/docker-local-installation-fresh-install-nothing-works-pydio-freeze-on-loading/3308 "2020-06-04T12:42:32Z")

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Hi, I 've been trying to install Pydio on docker because I want clears docker containers for all my services, I ran it on 8080 made a simple reverse proxy like I would with drone and it worked, I was able to use the web…

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## [Collabora Error 502](https://forum.pydio.com/t/collabora-error-502/7356)

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**Author:** [@Wey\_Pleyz](https://forum.pydio.com/u/Wey_Pleyz)\
**Replies:** 7\
**Last updated:** [May 22, 2025, 2:33pm UTC](https://forum.pydio.com/t/collabora-error-502/7356 "2025-05-22T14:33:04Z")

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For first post, please answer the questions below! Describe your issue in detail cannot get collabora to work. getting blank page and browser console says 502. I dont need ssl or reverse proxy. i just want to access via…

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## [Cells Sync application Deleted all workspaces of Cells Users](https://forum.pydio.com/t/cells-sync-application-deleted-all-workspaces-of-cells-users/7289)

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**Author:** [@Amanuel\_Elhanan](https://forum.pydio.com/u/Amanuel_Elhanan)\
**Replies:** 5\
**Last updated:** [May 13, 2025, 5:09am UTC](https://forum.pydio.com/t/cells-sync-application-deleted-all-workspaces-of-cells-users/7289 "2025-05-13T05:09:03Z")

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For first post, please answer the questions below! Describe your issue in detail Greetings, I have downloaded Cells Sync and connected to my cells user, and selected a directory to be synced with my local computer path…

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## [Uploading stops](https://forum.pydio.com/t/uploading-stops/7299)

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**Author:** [@pan921](https://forum.pydio.com/u/pan921)\
**Replies:** 4\
**Last updated:** [May 12, 2025, 12:59pm UTC](https://forum.pydio.com/t/uploading-stops/7299 "2025-05-12T12:59:56Z")

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For first post, please answer the questions below! Describe your issue in detail I have a shared folder connected to s3 bucket (flat storage, no file/folder structure), which is used by two users. They have the rights t…

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## [Unusually high CPU usage for Docker container](https://forum.pydio.com/t/unusually-high-cpu-usage-for-docker-container/7222)

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**Author:** [@instantdreams](https://forum.pydio.com/u/instantdreams)\
**Replies:** 2\
**Last updated:** [May 12, 2025, 10:15am UTC](https://forum.pydio.com/t/unusually-high-cpu-usage-for-docker-container/7222 "2025-05-12T10:15:02Z")

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Issue I am hosting Pydio Cells and have noticed over time that the CPU usage is excessive, especially as there is no active access occuring on the Pydio containers. Over the last 14 days the mean usage has been 46%. …

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## [Filesystem resync destroys database](https://forum.pydio.com/t/filesystem-resync-destroys-database/2847)

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**Author:** [@Jkey](https://forum.pydio.com/u/Jkey)\
**Replies:** 3\
**Last updated:** [May 7, 2025, 12:56pm UTC](https://forum.pydio.com/t/filesystem-resync-destroys-database/2847 "2025-05-07T12:56:05Z")

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Every now and then, we find that the Cells services shut themselves down. Users will not be able to upload or download any data. As a workaround we restart the cells service at night. The problem was that the filesystem …

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## [How can I enable an admin to view all user folders?](https://forum.pydio.com/t/how-can-i-enable-an-admin-to-view-all-user-folders/7380)

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**Author:** [@jonasrosland](https://forum.pydio.com/u/jonasrosland)\
**Replies:** 1\
**Last updated:** [May 7, 2025, 7:15am UTC](https://forum.pydio.com/t/how-can-i-enable-an-admin-to-view-all-user-folders/7380 "2025-05-07T07:15:51Z")

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Describe your issue in detail As admin, I would like to be able to view the user folders. What version of Cells are you using? Pydio Cells Home Edition 4.4.12 What is the server OS? Database name/version? Browser name …

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## [Cells Sync timing out](https://forum.pydio.com/t/cells-sync-timing-out/7257)

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**Author:** [@bcatt](https://forum.pydio.com/u/bcatt)\
**Replies:** 0\
**Last updated:** [April 11, 2025, 10:01pm UTC](https://forum.pydio.com/t/cells-sync-timing-out/7257 "2025-04-11T22:01:25Z")

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Describe your issue in detail I created several synchronization tasks and three of them work, but the fourth task keeps failing. It seems to be timing out. In the logs I see: 2025-04-11T17:27:50.095-0400 INFO sync-task …

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## [Networking issues on Ubuntu Server](https://forum.pydio.com/t/networking-issues-on-ubuntu-server/1414)

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**Author:** [@Panagiotis](https://forum.pydio.com/u/Panagiotis)\
**Replies:** 10\
**Last updated:** [November 30, 2018, 3:26pm UTC](https://forum.pydio.com/t/networking-issues-on-ubuntu-server/1414 "2018-11-30T15:26:44Z")

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I am trying to install the new Pydio cells to a vps. I have followed instructions from https://pydio.com/en/docs/cells/v1/ubuntu-systems and i am facing the following error ERROR nats Could not run {“error”: “No…

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## [User Activities Digest and Flush Mail Queue schedulers are doesn't apear after restoring from backup](https://forum.pydio.com/t/user-activities-digest-and-flush-mail-queue-schedulers-are-doesnt-apear-after-restoring-from-backup/7229)

<div class="topic-metadata">

**Author:** [@Amanuel\_Elhanan](https://forum.pydio.com/u/Amanuel_Elhanan)\
**Replies:** 1\
**Last updated:** [April 7, 2025, 8:38am UTC](https://forum.pydio.com/t/user-activities-digest-and-flush-mail-queue-schedulers-are-doesnt-apear-after-restoring-from-backup/7229 "2025-04-07T08:38:34Z")

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For first post, please answer the questions below! Describe your issue in detail I have recently restored Pydio Cells from backup files, and when I start the cells service, I can’t find the User Activities Digest and Fl…

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## [Restoring Cells from backup and getting an error on logs](https://forum.pydio.com/t/restoring-cells-from-backup-and-getting-an-error-on-logs/7206)

<div class="topic-metadata">

**Author:** [@Amanuel\_Elhanan](https://forum.pydio.com/u/Amanuel_Elhanan)\
**Replies:** 23\
**Last updated:** [April 3, 2025, 7:55pm UTC](https://forum.pydio.com/t/restoring-cells-from-backup-and-getting-an-error-on-logs/7206 "2025-04-03T19:55:53Z")

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For first post, please answer the questions below! Describe your issue in detail I had a backup of the data folder and MySQL database. I am trying to recover it, and I followed up a documentation on backup and recovery.…

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## [Preventing the editing of a file that is open by another user](https://forum.pydio.com/t/preventing-the-editing-of-a-file-that-is-open-by-another-user/7184)

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**Author:** [@reg48](https://forum.pydio.com/u/reg48)\
**Replies:** 2\
**Last updated:** [April 1, 2025, 4:46am UTC](https://forum.pydio.com/t/preventing-the-editing-of-a-file-that-is-open-by-another-user/7184 "2025-04-01T04:46:54Z")

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I have new installation (last version) of Pydio Cells with Docker on Debian. My users use Windows 11 and Android clients. Is there something that prevent the editing of a file that is open by another user in same time?

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## [Connect S3 to pydiods1, cellsdata and personal after installing community edition](https://forum.pydio.com/t/connect-s3-to-pydiods1-cellsdata-and-personal-after-installing-community-edition/7164)

<div class="topic-metadata">

**Author:** [@rechords25](https://forum.pydio.com/u/rechords25)\
**Replies:** 2\
**Last updated:** [March 29, 2025, 6:11pm UTC](https://forum.pydio.com/t/connect-s3-to-pydiods1-cellsdata-and-personal-after-installing-community-edition/7164 "2025-03-29T18:11:06Z")

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For first post, please answer the questions below! Describe your issue in detail I tried “moving” my default datasource (pydiods1) to a BackBlaze B2 storage bucket. Now, the datasource always shows the error {“Id”:“”,“C…

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## [Cells Sync not connecting](https://forum.pydio.com/t/cells-sync-not-connecting/7159)

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**Author:** [@loags2010](https://forum.pydio.com/u/loags2010)\
**Replies:** 1\
**Last updated:** [March 24, 2025, 10:22am UTC](https://forum.pydio.com/t/cells-sync-not-connecting/7159 "2025-03-24T10:22:32Z")

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I have Pydio cells version 4.4.11 running in a docker container. I am trying to get Cells Sync to connect on my Windows 11. When I connect I get “cannot connect to discovery endpoint: Get “https://XXX.XXX.X.XXX:8080/a/co…

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## [Appearance Tab missing under Application Parameters](https://forum.pydio.com/t/appearance-tab-missing-under-application-parameters/7156)

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**Author:** [@arkanvs](https://forum.pydio.com/u/arkanvs)\
**Replies:** 0\
**Last updated:** [March 22, 2025, 7:48am UTC](https://forum.pydio.com/t/appearance-tab-missing-under-application-parameters/7156 "2025-03-22T07:48:40Z")

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Describe your issue in detail Appearance tab option under Application Parameters is missing. Is it because I’m running the Home Edition and this is a Premium feature? What version of Cells are you using? Pydio Cells Ho…

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## [Are unauthenticated curl uploads possible in cells 4.4.10](https://forum.pydio.com/t/are-unauthenticated-curl-uploads-possible-in-cells-4-4-10/7084)

<div class="topic-metadata">

**Author:** [@pydiouser2025](https://forum.pydio.com/u/pydiouser2025)\
**Replies:** 2\
**Last updated:** [March 11, 2025, 10:50am UTC](https://forum.pydio.com/t/are-unauthenticated-curl-uploads-possible-in-cells-4-4-10/7084 "2025-03-11T10:50:28Z")

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OS: RHEL9.5 Pydio Cells: 4.4.10 Webserver: Apache/2.4.62 configured as a reverse proxy for Pydio Cells using this documentation: Pydio | Running Cells behind an Apache reverse proxy Database: mysql Ver 15.1 Distrib 10.…

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## [Issue with Pydio OAuth and Signing Keys](https://forum.pydio.com/t/issue-with-pydio-oauth-and-signing-keys/7019)

<div class="topic-metadata">

**Author:** [@andrewyernau](https://forum.pydio.com/u/andrewyernau)\
**Replies:** 12\
**Last updated:** [March 3, 2025, 9:07pm UTC](https://forum.pydio.com/t/issue-with-pydio-oauth-and-signing-keys/7019 "2025-03-03T21:07:55Z")

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Hello, I recently came across Pydio and decided to give it a try. I followed the installation instructions for Docker Compose, but I’m encountering the following error in the console, and the frontend isn’t loading: 20…

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## [Retain modified date upon upload](https://forum.pydio.com/t/retain-modified-date-upon-upload/6990)

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**Author:** [@junglebell](https://forum.pydio.com/u/junglebell)\
**Replies:** 2\
**Last updated:** [March 2, 2025, 3:21pm UTC](https://forum.pydio.com/t/retain-modified-date-upon-upload/6990 "2025-03-02T15:21:04Z")

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For first post, please answer the questions below! Describe your issue in detail When I upload a file or folder (drag and drop), the modified date/time changes to current date/ time. I would like to retain the original …

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